We offer technical support to our customers via phone, contact form, or troubleshooting guides below.
Our technicians are available from 7am-3:30pm PST. Please email tech support at idd2oscar@gmail.com with your name, phone number, and serial number of the machine via the contact form below.
For 2nd hand owners, there is a support charge of $25 for 15 minutes or part there of for a tech support call.
At times, our call volume may be high. If we are unavailable, please use the troubleshooting guides below :